Return Policy
Last updated:
At Slozarinwrxlo, we are committed to ensuring your satisfaction with our personal styling services. This policy outlines our refund and service guarantee terms.
Service Satisfaction
We stand behind the quality of our styling consultations. If you are not satisfied with your service experience, please contact us within 7 days of your appointment to discuss your concerns.
Cancellation and Refunds
Our cancellation policy is designed to be fair to both clients and our stylists:
More Than 48 Hours Notice
- Full refund of any prepaid service fees
- Option to reschedule at no additional cost
- Credit applied to your account for future services
24-48 Hours Notice
- 50% refund of prepaid service fees
- Option to reschedule with a small rescheduling fee
Less Than 24 Hours Notice
- No refund available
- Service credit may be offered at our discretion
No-Show Policy
If you miss your scheduled appointment without notice:
- No refund will be issued
- A rebooking fee may apply for future appointments
Digital Products and Style Guides
Digital style guides and lookbooks provided as part of our services:
- Are non-refundable once delivered
- Remain your property for personal use
- Can be revised once within 14 days if significant errors are found
Personal Shopping Returns
For items purchased during personal shopping sessions:
- Slozarinwrxlo is not responsible for returns of purchased merchandise
- All purchases are subject to individual retailer return policies
- We recommend keeping all receipts and tags until you are certain of your purchase
- Our stylists can assist with returns during follow-up sessions
How to Request a Refund
To request a refund or discuss service concerns:
- Contact us via email or phone within the specified timeframes
- Provide your booking confirmation and reason for the request
- Refunds are processed within 5-10 business days
- Original payment method will be credited
Exceptions
We may make exceptions to this policy in cases of:
- Medical emergencies (documentation may be required)
- Severe weather or natural disasters
- Service errors on our part
Contact Us
For questions about refunds or to submit a request:
- Email: admin@slozarinwrxlo.world
- Phone: +1 514 241 1342
- Address: 100 Boul Alexis-Nihon suite 980, Saint-Laurent, Quebec H4M 2P5, Canada